Medical Records Request from NWAFT

Summary

A Subject Access Request (SAR) is a request to an organisation (under the Data Protection Act 2018) for a copy of personal data held by that organisation.

For personal requests, you must provide two forms of identification; One to confirm your identity (Driving licence, Passport, Birth Certificate, Marriage or Civil Partnership Certificate or NHS Digital Identity Badge), and one to confirm your current address (Utility bill, Bank Statement, Credit Card Statement, Benefit Book or Pension Book).

For Solicitor requests, you must provide a consent form dated within 6 months of requesting.

Further information can be found here.

A request on behalf of someone (living or deceased) you must provide your identification and one of the following:

Request on behalf of:

Document required

Child or young person
Copy of the child's full birth certificate
Deceased patient

Copy of the Will stating that you are the executor of the deceased's estate;

or

Probate form stating that you are the deceased's personal representative

Living patient

Signed letter of consent from the patient that confirms authorisation to act on their behalf;

or

Court order stating that you have the power of attorney for Health and Welfare

Contact Details
For further queries please contact the Trust using the information below:

Access Services Department (Peterborough)

Tel: 01733 673440/673441

Email: nwangliaft.accessservices@nhs.net

Opening hours: 8:30am – 4:30pm, Monday – Friday (excluding English bank holidays)

Contact this department for any attendances at Peterborough City Hospital, Stamford and Rutland Hospital & Doddington Community Hospital.

Access Services Department (Hinchingbrooke)

Tel: 01480 416015

Email: nwangliaft.hhaccessservices@nhs.net

Opening hours: 8:30am – 4:00pm, Monday – Friday (excluding English bank holidays)

Contact this department for any attendances at Hinchingbrooke Hospital & Princess of Wales Hospital, Ely.

Further information can be found by clicking on the link below:

Visit North West Anglia website - Patient information

FAQ's

Is there a fee for submitting a Subject Access Request?

No. However, the Trust can charge a ‘reasonable fee’ when the request is deemed ‘manifestly unfounded or excessive’ or if it is repetitive. Fees will be based on administrative costs of providing the information. 

How long does the Trust have to disclose? 

The Trust must respond to your request within 30 days (unless advised otherwise by court order). 

An extension may be required if additional information is needed, or if the request is ‘manifestly unfounded or excessive’. The Trust may need extra time to consider your request and this can take up to an extra 60 days to respond. If this is the case the Trust will inform you within one month and explain why the extension is necessary. 

Will I always receive everything I asked for? 

Not always. The amount of information you receive depends on the circumstances of the request.  You may receive only part of the information you have requested, or none at all. In such cases, the Trust will inform you within one month and explain the reason. 

Will I need to provide identification? 

Identification checks are required by the Trust for security, this is to protect personal data from unauthorised access. 

Can I request my GP medical records from you? 

No, you’ll need to request your medical records directly from your GP Surgery. 

Will you know what my blood group is? 

We will only hold this information if you have had a blood transfusion at North West Anglia, you can book a blood test at your GP surgery to confirm this. 

Can I request my medical records for other hospitals? 

No, we can only disclose medical records from any attendances at North West Anglia. You’ll need to contact the hospitals directly. Below are just some contact details for hospitals in our local area.

Hospital Trust
Email
Cambridge University Hospitals NHS Foundation Trust (Addenbrooke’s)
accesstohealthrecords@addenbrookes.nhs.uk
Cambridgeshire and Peterborough NHS Foundation Trust (Cavell Centre – Mental Health)
accesstorecords@cpft.nhs.uk
East of England Ambulance Service
sars@eastamb.nhs.uk
Royal Papworth Hospital NHS Foundation Trust
papworth.sars@nhs.net
The Queen Elizabeth Hospital King's Lynn NHS Trust
dpa@qehkl.nhs.uk

How to make a request online

If you would like to request a copy of your medical records held by North West Anglia NHS Foundation Trust, you can make a request through this website by creating an account and logging into the portal.

This is the fastest and most efficient way of making a subject access request. With an account you will be able to answer any questions we have concerning your request and track the progress we are making.

Please make sure you have two forms of ID before submitting the request.

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